Have Questions? We've Got Answers!
How old do you have to be to rent or drive the rental vessels?
Minimum age to rent and sign any rental paperwork you must 21 years of age with a hard copy of valid drivers license and credit card. Minimum age to drive any rental vessel is 16 with a hard copy of valid drivers license.
What do I need to bring?
All renters MUST bring hard copy of valid drivers license and credit card for rental paperwork. As for what you can bring on the boat you are welcome to bring coolers, chairs, towels, food and beverages (alcohol is allowed). Grills are not allowed on the boats.
Is there a radio on the boat?
All our cruiser pontoons, Tri-Toons and Century runabout have radios.We do our best to keep all radios in great working condition, however if one is down on the day of your rental we will make arrangements to please you the best we can but do not offer any type of refund for that. The rest of the boats do not have radios so we recommend bringing a bluetooth speaker for your tunes on the TOON!
Can we fish on the boats?
Fishing is allowed on all our vessels except for the Tri-Toon boats. We do ask you be careful of the seat upholstery, which will be inspected upon return of rental for any tears.
Can I bring my dog?
Dogs are allowed on all our vessels except for the Tri-Toon boats. Like fishing, we do ask you be careful of the seat upholstery, which will be inspected upon return of rental for any tears.
Do we pay for gas and tax?
Gas is included on the jet skis, but for all boat rentals you are responsible for gas. All rentals at the marina location you will be topped off with gas upon return and pay for what you burn. Rentals at the Bear Point location have a set fuel charge. We are the ONLY rental company that does not charge tax on top of our list price. The price you see is the price you pay, and its the cheapest!
Can we go in the Gulf with any rentals?
NONE of our vessels are allowed in the Gulf per City ordinance as well as insurance purposes.
Can we pull tubes/skis/etc behind any rentals?
NONE of our vessels are allowed to pull anything behind them per City ordinance as well as insurance purposes.
If we are late, does our return time change?
We require you arrive 30 minutes early to your departure time to complete all necessary paperwork and safety checklists so that we can get you out on time. If you arrive any later than that, your return time does not change and you will be cutting into your set rental time.
Where can we go?
Any where in the bay area within the perimeters we set forth. Which include: The Theo Barrs bridge by Holiday Harbor in Perdido (so no Blue Angels or Johnson beach). The Wharf bridge (where the Beach Express comes into Orange Beach). The Lillian Bridge in Perdido Bay. There is a $200 fine if you are spotted outside any of our perimeters.
How many people can go on the boat?
The capacity ranges depending on the boat. However our largest boat holds a maximum of 12 people due to Coast Guard regulation for all rental vessels. This is implemented by heartbeats, so not how many children or size of individuals.
What happens if it rains?
There is a $100 non refundable deposit associated with the reservation of each vessel, even in the case of bad weather. On days of very inclement weather (i.e. heavy rain or lightning) we waive the 24 hour cancellation process, and the non-refundable deposits will stay on file in store for up to a year. However on days of small rain percentages or light rain, the rentals will still go out and the cancellation process will be handle on a case by case basis depending upon the availability of rentals that day.
Can I use a coupon on the day of my rental if I have already previously booked online and paid in full?
Each coupon we offer features a promo or voucher to apply in the process of online booking. If you are having a hard time redeeming that coupon, please call us before finishing your booking so that we can assist. Due to our online booking company handling all payments for those, we are unable to apply coupons after the fact on the day of rental.